Solutions to your Blinking Status Lights? - Mitsubishi HDTV Sets

[Telstar]

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Hello new visitors, HDTVoicers and DIYers

Welcome to possibly the last place you might need to look for information, tips and help in resolving the "blinking/flashing green light" problem that seems to plague many Mits sets...new AND old.

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The following is a collection of information that could be helpful in determining what a particular color and blinking sequence of indicator/status lights might signify in order to help you troubleshoot and repair problems on your Mitsubishi HDTV.

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What to do when your set shows a steady blinking light that stops...
and then, no picture, no sound:

*It certainly indicates that something is wrong.
*If it blinks continuously on one of the Mits sets from the last few years, it means that the
DM module has not completed its boot cycle and that the micro has not been able to talk to it.
>>The first thing to do is a system reset using the recessed button on the front panel.
>>If that does not work, unplug the set and let it sit overnight.
>>If it still does not come up (which it likely will not if the reset did not work), then a call to a
qualified ASC service repair technician is needed.
(thanks to HDTVoicer Icaillo)

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NEW REPAIR PROGRESS SLIDESHOW!!

Look for below in DIY for another success story and associated Slideshow.
LJS_Law (Don from Alabama) was having a problem with his WS-55859...
as Don puts it as the lead-in of his thread: "OMG-I just fixed my TV (Mits WS-55859)..."

The Problem?..."the dreaded...flashing green light." (and what to do about it)
Check below for his story...and what this DIYer did to get his set working again.

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For owners of Mits WD-52525/52725/62525/62725:

Refer to Page 11 of this Owner's Guide (.PDF) for indicator light displays.
Click here for HTML.

All other Owner's Guides...here

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LCD and DLP LAMPS

Click here for International Light Technologies
"Try here for Osram lamps as cheap as I have found them."
HDTVoicer Icaillo (recent post)

For Mitsubishi replacement parts including lamps, remotes, & instruction guides:
Follow the instructions here

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Here is a (Abnormal LED Indications) table taken from a Mits training manual for the
v26 (the DLP chassis) explaining blinking light color/sequence.
......

>>>Click here for Table<<<

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Re: Mitsubishi WD-52525 Blinking Status Light:

Here's something that might also be useful. After you turn on the set, and get the regular red blinky lights, hold down the Device and Menu buttons together for about 5 seconds.
The Power light will start to flash in a two digit sequence.

For example, 3 flashes, then 7 flashes = 37.

Here are the error codes, and the corresponding problem:

12 = No error detected, check power supply.
32 = Lamp Cover is open.
33 = Air filter cover is open.
34 = Lamp abnormality
36 = Light Engine (DMD or Lamp Fan stopped)
37 = Exhaust or Lamp Ballast Fan stopped
38 = Lamp Temperature High
39 = DMD Temperature High
41 = Short is detected
44 = DVI cable between FMT and Engine disconnected
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Ref: WD-52525

From the Mits's service website a tech was gracious enough (or forgetful enough) to leave the following open on a computer. Now you can explain exactly what you think is wrong, before a service tech wastes their time and yours coming out (again), poking around like a blind man in a candy store, and leaving 2 hours later having accomplished nothing.
Maybe it'll help you avoid the same.

Model Number: WD-52525
Symptom: Shuts Down With Red Lamp LED
Cause #1

1.Unit powers on and works properly for a while then shuts off with a red lamp LED (lamp error). Suspect bad lamp part # 915P020010
2. Lamp enable line at J14 does not switch to 5 volts after turn on, 12 and 5 volt supplies are good. Suspect the Light Engine part # 939P977010
3. At power on the lamp turns on and off three times and then the unit shuts down with a red lamp LED (lamp error). Replace the Light Engine part # 939P977010
4. Check for 12-volts DC at J-9 connector pin 4 on the Engine Driver PCB, if missing check for an open F9A09 on the Power PCB, if it is open replace F9A09 part # 283P127060 and the Light Engine part # 939P977010
5. Lamp enable line at J14 connector on the Engine Driver PCB switches to 5 volts after turn on but does not go back to 0-volts (low) after 5 seconds, 12 and 5 volt supplies are good. Suspect the Light Engine part # 939P977010
6. Check for 5-volts DC at J-9 connector pin 1 and 2 on the Engine Driver PCB if missing replace the Power PCB part # 930B921002.

In this case, getting the 3 short blinks which indicate "DMD or Lamp Fan Stopped" and the error code 37, which seems to further support that.

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Another Mits owner's quoteable quote:
"I bought a WD-52525 a couple of weeks ago, and developed similar problems almost immediately. For the first several days, I had to hit the reset button about once or twice a day after it would spontaneously go dark with the blinky light giving me 3 short red flashes, then one long one.
From what I can tell, it probably indicates a bad lamp fan, or lamp fan power supply."

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**Before performing ANY service yourself (ya know, like then "voiding" a warranty) when you are under such warranty, the best advice would be to call the dealer where you purchased the unit for advice on what to do. They might give you advice you can try or schedule a warranty service call.**

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And this from an HDTVoice Forum member:
"I have a Mits WD-52725 with a blinking red status light. I had a tech come out today and he said it was a problem with the power being transfered thru the TV. I think he said it was a bad power supply or conducter. Either way he said the whole part will have to be changed. With labor and parts its $350...he also said the TV will eventually stop turning on after a month or so if not repaired." (quoted estimate is from the San Fernando Valley area of California)
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Are you a DIYer

...and handy with a soldering iron?

Is your set exhibiting any of these problems:

"I get the green Timer LED on for about 3 seconds when I press the power button, and then it powers back off."

"I have a Mitsubishi WD65513 that had a blinking green power Led and the set would not come on."

"I get the green Timer LED on for about 3 seconds when I press the power button, and then it powers back off."

"I had the exact same problem with my WS-65611 set."

**Possible cause: **You may have a bad DM Module!**
It is highly likely the root cause of the failed DM Module could be the
blue, electrolytic PTH Capacitors on the board...

IMAGES

***GOOD 1000uF 16V 105C Caps in position***

***BAD or PUFFY 1000uF 16V 105C Capacitors***

"The TV technican said it was a bad DM module...
...he replaced the PWB DM Board Part # 955C230002."
(NOTE: P/N may vary with different sets and models)

DM Module Part Numbers for xxx13 GOLD series Sets:
(There are two versions of this board)
934C067002 ASSY-PWB-DM: WS-55813, WS-65713, WS-65813 and WS-73713
934C067001 ASSY-PWB-DM: the remaining xxx13 models.

**Possible solution: Read >>this HDTVoice thread<< for some how-to hints on repairing your Digital Module (DM) Board:
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>>>JUST ADDED<<<

EXCLUSIVE FOR MITSUBISHI GOLD SERIES MODEL WS-65513
as well as: WS-48513, WS-55513, WS-73513

The complete How-to Guide
Mitsubishi WS-65513 Digital Module Board Capacitor Replacement
Created exclusively for HDTVoice.com by HDTVoicer PhishJY

Access the guide HERE

How-to Guide is complete start to finish, including step-by-step DM Module removal instructions, images, tools, etc...everything you need on how to remove and repair a DM Module with suspect or puffy blue Jamicon electrolytic PTH Capacitors.

**Remember that the use of these instructions or any others at HDTVoice.com you decide to use to perform your own repairs is at the user's own risk**
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"Wait! before I start...what's the inside of one of these sets look like?"

Let's take a brief visual tour to the rear of a WS-65613, the location of the DM Module PN 934C067001 and the DM board itself showing the four capacitors that need to be changed for this repair: (click here) Slideshow viewing of DM Power Supply

(Thanks to HDTVoicer Nexusx for providing the images after successful repair of his WS-65613 and DM Module.)

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"OK, I want to do the repair myself, but how do I begin?"

Read through this "FixYa" how-to before starting any disassembly or repair of your WS-55813 or other Mitsubishi RPTV DM Module for a complete understanding of DM Module removal, puffy cap I.D., tools, manuals, etc.

>>>Mitsubishi DM Board Repair Guide<<<
(thanks to nasawest for bringing this excellent repair guide to our attention)

NOTICE: As of May 11,2008 the above link is no longer available and hopefully it will be replaced with a newer one shortly.

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>>>NEW Success Story & Repair Progress Slideshow<<<

As mentioned at the beginning, Voicer LJS_Law was facing either a $1000 repair bill OR putting out as much as $4500 for a new set.
After reading through the threads here, he decided to go ahead and R/R the blue 1000uF 16V 105C electrolytic capacitors on his DM Module....and....

let's let Don tell you his story in his thread (containing very detailed rework instructions):
"OMG! I just fixed my TV (Mits WS-55859) Thanks everyone."

Then check out the SLIDESHOW which contains the pics he supplied that tracked his progress through to a successful conclusion AND a working set.

WTG Don!! your success story might have just inspired others that were considering doing their own repair but were hesitant to do so.

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**How much could I save by DIY? (poster's comments)

"...the TV is only about 2 years old and they said it'll cost $900+ to fix."

"The repair cost will be between $500 and $1000. Mine was quoted at $850."

"I have a WS-65513 that was also diagnosed as a bad DM board. They want 1100 bucks for the repair."

"...I was then told it's looking towards the DM Module (the silver box to the left of all your input/output plugs, Which is your HDTV/CPU) Quote was about $1000 bucks."

"Thanks to the information posted about this type of problem I was able to repair my DM board. I replaced the four caps on my DM board and my set is now working again."
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MITSUBISHI OWNER'S GUIDES (ALL)

Free download (.PDF) here

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REPAIR MANUALS - SERVICE MANUALS - CAPACITORS

>>>To purchase a Repair Manual: (DOWNLOAD Approx. $29.00)
ManualsParadise.com

"Our repair manuals and user guides offer the most accurate and complete information available for your device. You won't find a better source of information, anywhere."
Enter your 1) Brand and 2) Model >>Here<<
(Thanks to HDTVoicer bcraig from this recent post)

>>>To purchase a Service Manual: (DOWNLOAD Approx. $16.99)
ServiceManuals.net...(FAQ's) or Call 1-800-566-1363

>>>Service Manuals, schematics, etc.<<<
ESI - eserviceinfo.com "Schematics 4 Free"

>>>Service Manuals-full online support for diagnosing your TV<<<
VSTORE.ca

>>>To purchase Capacitors: (at Approx. $.69 each)...
Centerpointe Electronics, Inc. or Call 1-800-272-2737
(Thanks to HDTVoicer Richb1454 in this recent post.)

Mouser Electronics or Call 1-800-346-6873
(Thanks to HDTVoicer bholt77 in this recent post.)
"I bought my caps through Mouser.com... Part # 661-EKMGG160ELL102MJ ~$.50 EA.
Actually spent more on shipping than I did on the caps."

Click here for direct Mouser.com link to order:
Part #661-EKMGG160ELL102MJ
Description: Mini Radial Aluminum Electrolytic Capacitors - 105 Degree - 16volts - 1000uF - 10x16

You can also order Capacitors from Digi-Key.com
1-800-DIGI-KEY

NOTE: in most cases the original capacitors are 1000uF 16V 105C radial lead
and measure 10mm in diameter and 16mm tall.
Icaillo (HDTVoicer and Mits/Sony dealer service manager) says:
"....I use 25V caps when I replace them."

QUESTION: "But, just what is it that causes these caps to fail like this?"
Here's what Icaillo believes in his answer to that very question...

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More detailed technical information and general history of the bulging caps can also be found in this Wiki article: Capacitor Plague
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The following testimonials were gleaned from recent posts and may be helpful in determining what parts you might need for DIY repair if you own the particular set stated:

WS-55513..."Replaced the caps with some better ones and TV came back to life."
"I bought some caps from a TV repair shop...The caps he sold me were XICONS -40-+105degree C 1000uF 16v caps. They ran me $4 a piece." thread

WS-55513..."Wow, I have to say that you all have just saved me $1100+ on a fix for my MITS WS-55513...I was able to fix it for $8 and about 4 hrs of taking stuff apart and putting back together. Thanks to you all." post

WS-55613 (added 3/7/07):
..."I just fixed my Mitsubishi HDTV for $1.50 worth of capacitors. Saved me $998.50."
"The part number for the DM for a WS-55613 TV is 934C067001. Sears Online has it for $625."

WS-55613..."had the green blinking light problem. Today I tracked down 4 replacement caps and replaced them. I couldn't find the 1000uf 16V caps that were installed. I did find some 1000uf 25V that were a little taller but worked."

'WS-55813..."I have a WS-55813 and I ended up removing the DM module and taking it and the capacitors I bought online to a local tv repair shop. I couldn't desolder for my life, and this guy did it for me for $30 cash in about 10 minutes. Reinstalled it and the tv worked great (after tweaking)"

WS-55859..."I just fixed my WS-55859 set that is 8 years old. It went dead last week with the green blinking light of death. I ordered capacitors and just finished replacing them. The set now works fine. Cost $20 for capacitors and desoldering wick. Much better then $1400. Thats to all who supplied info on how to do the replacement."

WD-62825...Bad DM Board?...DM board, P/N 934C116001.

WS-65513..."I just recently experienced the dreaded fast blinking green lights on Monday and thought to myself, what the hell am I going to do. I went to an electronics store this afternoon and picked up (4) 16V 1000uf caps and followed some of the advice from this thread and what do you know, it worked!"
Thanks to AirUpThere in this post

WS-65869 Green Blinking Light o' Death: Mitsubishi..."I had the green blinking light of death on a Mitsubishi WS-65869 purchased April 2002: likely cause-a lightning-induced power outage. Estimated services charges: "... $300 to 'get started' plus parts ~$300+, if they're available."
Seven 105C capacitors later ($2.25 + shipping) from Mouser and it's fixed on the first try.
A sincere thanks to all who have made this possible."

WS-65869 BLOD Problem Fixed!!..."I ended up installing seven 1000uf 25v 105C capacitors. Total cost of this fix was less than $10 and I couldn't be happier. I thought that I was going to have to purchase a new tv."

Tech Tip o' the Day:
"If it is a Mitsubishi with a DM module, look for swollen 1000uF 16V electrolytic capacitors in the DM power supply. Change them if they are swollen. I use 25V caps when I replace them."
Thanks to Icaillo (HDTVoicer and Mits/Sony dealer service manager)

<><><><><><><><><><><><><><><><><><><><><><><><><> <><>
.................................................. ...CAUTION:
It goes without saying, be sure you are proficient in electronic and PCB repair and know what you're doing before attempting any repairs yourself!

.................................................. .....NOTICE:
HDTVoice.com, or any of it's contributors, is NOT responsible for any damage as the result of any work you perform based on the DIY information you find here.
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[mhn2]

I have a 55613 with the blinking green light problem. I had called 4 Mitsubishi authorized service centers and each one said I needed a new DM Module and was quoted an average repair cost of $750. After Googling Mitsubishi DM Module, I found this post on this site. I followed the incredibly detailed instructions on this page:

http://72.14.253.104/search?q=cache:...lnk&cd=4&gl=us

I carefully pulled out the DM Module and replaced the 4 capacitors. I was thrilled to see that it worked! I was able to fix it myself with (4) 39 cent capacitors and spent a total of $1.69!!!

[Bugsy47]

I am having a hard time with the manualstogo.com website. The link takes me to a camera site. Does anyone have the PDF they can send me?

[Telstar]

Very strange.

Take a look at the following links (I cannot vouch for any though):

This advertises a download of the full service manual in PDF for the WS-55613 for $14.50:
http://www.user-manuals.com/service-...I-WS55613.html

Owner's Guide (not Service Manual) WS-55613 (PDF) click here

This one also advertises a PDF download of the WS-55613 Service Manual:
http://www.nodevice.com/manual/newma.../get15973.html

Let us know if you were successful and which one.

[mhn2]

Has anyone downloaded the service manual for the WS-XX613? Is it worth the cost?

[brickerick]

Are the instructions here valid for WS-48513. I have the blinking green light and it probably is the DM module malfunctioning. I am having touble taking it out because the try to which it sits in is not budging. I cannot slide it out to remove the DM. Any help would be wonderful.

[pbretelson]

I have the WS-55515 with the dreaded green blinking light. The DM module on this unit is not in a metal box and sits horizontal instead of virtical. I pulled it out and found the 4 caps but they where not puffy. Has anybody had this problem with this model?

[rcw193]

Just wanted to add my thank you. my father-in-law gave up his 65" mitz big screen b/c the repair man told him $800-$1000 to fix a DM mod. Googled mitz and DM mod. found your post and bought 4 caps at radio shack for $1.60/each. After rechecking the fit of the DM mod. TV is working good as new. Thanks agian for pictures and step by step instructions.

[Telstar]

Originally Posted by rcw193

Thanks agian for pictures and step by step instructions.

You're very welcome rcw193, it pleases me to no end that someone can benefit from the information in this thread and there have been many success stories like yours.

Let it be known however that for my part, I simply compiled many of the suggestions from so many Voicer's that have contributed to this Forum and decided to create this thread back in July of '05 (wow..almost two years?) in hopes there could be happy endings like the one you just told us about...
so, the credit certainly goes out to them (they know who they are, I mention as many as I can throughout my post).
I try and update as new information or suggestions are posted.

Congratulations for finding HDTVoice.com...obviously your experience so far has been a very rewarding one and I hope you stick around.

Telstar

[Toaster]

I wish there was a DIY repair guide for the DLP model... WD-62525

[Telstar]

Originally Posted by Toaster

I wish there was a DIY repair guide for the DLP model... WD-62525

Not sure if there are actual "Do It Yourself" per se manuals available but,
you can get a Service Manual here.

MITSUBISHI WD62525 - $14.99
It's a full service manual, and it's in PDF format. It contains circuit diagrams (schematics) etc. It also usually contains parts catalog. After placing order they'll send You download instructions on Your email.
(This product was added to their catalog on Monday 07 May, 2007.)

[Darrin]

I have a Mitsubishi WD-65731 since Sept '06 and once a month the TV turns on but there's audio onle -no video, no fan, no lit lamp. If you keep hitting reset and hard power cycle the tv may get back to normal within 15 minutes or unto a hour . I've had two techs visit, since this is intermittent it doesn't happen when they're around (of cours). The first tech gave me a new lamp and took the tv off of energay saver mode (it happened again 3 weeks later). The last tech wasn't able to do anything but tell me how to retrieve the error code (hold down MENU+INPUT on the TV for 15 seconds) but he told me it can't be a thermister issue but maybe a light engine but he can't swap it out with proper testing (I don't want my TV in a shop for weeks or longer until it craps out just to get an error code). The flashing a pain to count because if you blink you'll miss something . Seems I got a error 76 or 77, what do you gurus think this means??

Thanks in advance!

[Juice17]

I've got a WS-65511 with the green blinking light. I've done the rub fix to no avail. Took apart the DM module, but the caps looked good. These are the only two solutions I've found so far (minus calling a tech). Any other ideas?

[Telstar]

.
Hi,

Having a Certified Mitsubishi Repair Technician is without a doubt the best way to properly troubleshoot and fix a set...of course.

But, the solutions presented in this forum with replacing those "puffy caps" by a DIYer has saved a few owners hundreds of dollars...

However, when you follow the solutions (as you have) and the set still exhibits the same problem or failure, I think of only a couple of options or recourse remaining:

1) Replace those electrolytic blue caps anyway since you've already removed the DM...
(I'm not so sure that they absolutely and conclusively need to be "puffy" to be bad but, one of our resident experts can perhaps verify this).

2) If that still doesn't fix the problem, then "something else" is causing the problem and it might be time to call in an expert and bite the bullet.

Anyway, that's my two pesos from the
"For What It's Worth" department.

[Tripoutski]

Wow…I wish that I checked back here a few weeks ago. My WD62825 had the flashing light issue for weeks (I had been so frustrated with it leading up to this outage that I just did not deal with it). Previous to this, the TV was progressively getting worse. Lines in the screen, TV Guide randomly choosing channels when flipping channels, PVR falling off-line and icon grayed out, and at least a monthly session in jumping through reset procedures to get it back on line.

After 2-plus years of referring my dealer to other people, it was them who stepped up to bat and got the local Mits rep to grant a warranty repair. I had all of my issues well-documented (which I recommend for everyone). Once the tech read my documentation he instantly said “Sounds like the DM board issue.” Issue? What issue? Indeed that is what he diagnosed and ordered (with a 1-month backorder). Backorder? That inferred to me that the part cannot be kept in stock? I do not have a warm fuzzy here.

Well, at least I did not. What I read here makes me feel much better. From what I read here I have little confidence that this repair will last more than another 2 years, but then again what I read here will help me keep it running for the 10-year life I was hoping to get out of it.

<rant>
For what it is worth, I am a lifelong Mits owner, generally getting their higher-end units. Mitsubishi has always had great service the few times that I needed it. I was glad to fork over the exorbitant price for the 62825 because I knew I could depend on them. Even at the beginning of ownership I called and received good service and overnight firmware updates at my request that addressed little issues.

And then came the questions about the PVR. It does not have the functionality that was promised (such as the simple concept of recording one channel while watching another). When I called Mits to ask when this was going to be address the tech was combative and informed me that it would never be addressed. I was surprised at this attitude.

When I called this last time for support, it seemed that the tech was not on location in Irvine, rather I was speaking to someone with a heavy accent working out of their home (or in an orphanage or other similarly distracting environment with a lot of kids). I was quickly referred to a local repair facility.

Hopefully this is not a sign of the direction of this company. I will, however, think twice the next time I get a serious TV.

Sorry for the rant, and thanks for the info. You guys rock and there is a lot of great info here.
</rant>

-Trip

[lcaillo]

I have always been a big fan of Mitsubishi, have serviced and sold the product for decades and had great support from them. I have to say that the attitude of folks there seems to be worse than ever. The outsourcing of phone support to Indonesia is the least of it.

[disker]

Many thanks for the information. I have the 55513 model. I took out the DM case. Replaced 4 caps and now the set is working fine.

[Phinque]

All of you are my new Hero's!

I have a WS 55813 and have the same " Blinking green light" problem. I never even thought about fixing this on my own until I found this sight. My wife thinks I'm nuts for even trying but I'm not ready to shell out half the value of the TV on repairs and also not ready to throw out a $4K purchase 3 years after I bought it.

Here's where I'm at so far, I have the back of my set and I think I have located the DM module. The DM looks like it is attached to the circuit board that lays flat. I have ordered the Service manual and I'm waiting for the order to be proccessed so I can download it.

My question, is there a trick to removing the DM and will the service manual guide me on how to remove it?

[bcraig]

I woke up one Sunday morning (8/12/07) and turned on my Mitsubishi WS65813 big screen TV only to find a blank screen and the dreaded Green Blinking Status Light.

After doing all of the usual un-plug..wait...plug back in again and check all my connection routines I started to panic. Oh My GOD! I spent $4,374.96 at Good Guys December 29th, 2003 and less than 4 years later my TV will not turn on.

I turned to the internet and typed in Mitsubishi WS-65813 blinking green light and came across this form. After reading about all of the peple that had the exact same problem that I had, I started to feel better. (Sort of like if your sick and then the doctor tells you its only a flu, you start to feel better just knowing its not cancer or something)

Then I got scared again because I am no TV repair man, and I do not want to spend $750 to $1,250 for someone else to repair it. So I got brave and read everything I could and downloaded the pictures of the DM card and the 4 capacitors that need replacing. I carefully pulled my set apart, and when I got to the part of pulling out the DM card I got stuck.

Because I did not know what I was doing, I searched for the repair manual online and downloaded it from http://www.ManualsParadise.com for like $25. This gave me the details of how to pull the main electronics tray back so that I could get the DM card out.

Next was to find these Caps. Tried Radio Shack, tried a local electronics store...no luck. Then I went on line again and found a place in Huntington Beach (near where I work) and was able to get the caps for .22 each. (I got 8 so I have 4 for the next time).

Now I have everything, but I know that if I just put an iron to the leads that I could burn out other things if I am not careful. So I did some more research about solder irons and tips ect.. I told my boss the story, and he said why don’t you let one of our Assembly customers help you out. They do this for a living and can do it safely and fast.

My friends over at Revco Products in Garden Grove California did it in 10 min. I put the card back and had everything all buttoned up in about an hour. MY TV IS WORKING AGAIN!!!!!!!!

I am so relieved, and it is all thanks to the many people that took the time to share their experience on line.

Thank you everyone.

Regards,

BILL CRAIG

[Telstar]

WTG Bill,

You are indeed a resourceful soul, handling that situation rather nicely and
making a good decision to let an experienced electronic tech do the soldering.

One thing though, you might have saved yourself
another .88 cents by not buying those four extra caps

Hopefully you'll never need them and can hand them down to your grandkids.

Anyway, darn good job and thanks for letting us know.